Our current processing time is up to 3 business days, please note this is due to the made to order nature of our products. International customers should also note Australia Post is taking between 2-4 weeks to deliver orders at the moment due to COVID restrictions on international flights. Orders may be subjected to additional wait times if covid lockdowns are applicable. If you have any questions in relation to your order or wait times please contact our team at info@lexstationery.com

RETURNS POLICY


We do not accept returns, or exchanges for a change of mind. However, in the circumstances your item is faulty, or you believe we have made an error with your order please contact us at lexstationery@gmail.com.

Exchanges and refunds must first receive an authorisation before shipping your order back to us.

Shipping costs are not able to be refunded. If approved for a refund, any orders that received free shipping will receive a refund less the shipping fees.

Please be advised in order to process a refund for the reasons above we require the order to be returned within 5 days of delivery.

There is a 10% restocking fee applied to all refunds.

Please note a significant number of our products are custom handmade items, and not mass produced. As a result there may be slight variations present. These variations do not affect the intended use of the product.